IT Application Officer

Within a team, you will have the following responsibilities:

• In this function you ensure that the applications used by the business are deployed correctly and continue to operate optimally
• Work with vendors and third-party support providers to ensure Group applications and business applications are available in accordance with agreed service levels
• Monitor and manage all escalated service requests and change requests for applications ensuring tickets are allocated appropriately and closed in a timely manner
• Day to day maintenance of applications – to include the creation and deactivation of users, maintenance of user permissions, management of environments, co-ordination of system updates, applying patches and overseeing User Acceptance Testing
• Coordinating with vendors and Champions to assist with data transfers and establishment of consistent data management principles across the Group
• Assisting with the integration of future Group acquisitions into core systems
• Assist with the development of reporting products as regulation changes and business needs evolve
• Review, development and maintenance of relevant technical user guides – arranging focussed training sessions to users as required
• Participation in User Group meetings with application Champions
• General development and enhancement of existing systems

Your skills:

• Educated to degree level or equivalent
• Knowledge of SQL databases and application design principles
• Knowledge with ERP solutions like Business Central/NavOne
• Knowledge with Azure Enterprise Applications / SSO SAML integrations
• Knowledge of Microsoft PowerBI
• Certification in project management (e.g., PMP) or relevant technologies is advantageous
• Problem solving skills – ability to spot problems and formulate solutions
• Ability to take on projects and see through to successful completion
• Attention to detail and have the ability to work with a moderate level of supervision
• Strong people skills with the ability to interact with staff at all levels
• Project management skills, including the ability to plan, prioritize, and manage resources effectively
• A hand-on approach and a can-do mentality with the ability to deliver to commitments
• A logic and structed analytical approach to problem solving
• PowerShell Scripting knowledge is required
• General Knowledge of how to manage and maintain Cloud applications

What we offer:

We work in a dynamic, human-size, multi-cultural environment. We attach great importance to the personal fulfilment and professional development of our employees. We offer you an interesting and rewarding job, an attractive salary package and a number of benefits, including training support and flexibility.

Work location: Hybrid (2 days Home office & Budapest City Centre)